2012 Limited is a spin-off from the Netfront Information Technology Limited.
Netfront was established in 1995 and started offering Internet access service to residential and corporate customers in Hong Kong since early 1996. It is one of the few in the local ISP community that earned the reputation of technical expertise and customer service, as first selected by South China Morning Post technology column as the “Best Service ISP” in Oct-1998. 2012 Limited was formed to take over all the IP businesses of Netfront Information Technology Limited in Hong Kong due to an acquisition restructuring.
2012 Ltd is very concerned with data security and privacy for our customers. It is our policy to maintain the highest level of data security and backup for all of our customers, including home directory data, e-mail, web sites and databases. Moreover, we attach great importance to customer data privacy and we will never hand over the customer information and data to other agencies.
Daily Backup and Monitoring
We take daily backup for all customer data. For VPS, we take a daily snapshot so that higher security can be obtained.
– To minimize data risk, no other unnecessary services or software is run on these data servers
– All data are 100% backed-up to another backup server on a daily basis.
– Uninterrupted Power Supply is connected to these data servers to ensure 100% availability.
– We maintain a “network patrol” to test every minute that each server in our network is running. If any server is out of service, the network patrol will automatically restart the machine and immediately page one of our technical officers.
If you accidentally lost data, please call our customer service hotline at 25171209. We will be able to recover the files from the backup within 3 hours in most circumstances.